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Wed, May 01


Grand Traverse Resort

2 The Rescue Life Saving Training (Spring Session)

"Communication Skills & De-escalation Techniques" & "Zero To 60: Career Survival & Emotional Wellness"

Time & Location

May 01, 2024, 9:00 AM – 4:00 PM

Grand Traverse Resort, 100 Grand Traverse Village Blvd, Acme, MI 49610, USA

About the event

To learn about each training module, please check out:

Communication Skills & De-Escalation Techniques

This training is designed to increase officer safety, improve citizen relationships and reduce personal and organizational liability by educating in the areas that up to now have been overlooked by many law enforcement professionals.

Attendees will learn how to recognize when their body language is escalating a situation and learn to recognize and diagnose all communication signals in order to apply timely de-escalation techniques in order to make for safe, effective and legal resolutions in their daily contacts.

  • Why We Fail
  • Why’s and What’s of every encounter
  • 5 universal truths of communication
  • The importance of empathy
  • Identifying cumulative acute stress
  • Difference between emotional conflict and crisis
  • Understanding what realistic de-escalation is
  • The 4 C’s of effective de-escalation

Zero to 60 Career Survival & Emotional Wellness

This seminar educates through “boots on the ground” experiences and provides responders and their loved ones with a clear picture on why this profession leads to destructive and unhealthy lifestyle habits. It will show how our inability to manage the daily exposures to stress, adrenaline and trauma negatively affects our safety.

You, your work family and your loved ones will be armed with tools to manage the everyday unique stressors and will be able to recognize the warning signs for chronic and post-traumatic stress and suicidal behavior. You will learn realistic, simple and successful methods to help rescue the rescuers!

  • Stepping off the adrenaline roller coaster
  • Identifying cumulative acute stress
  • Managing critical incident stress
  • Lifestyle habits warning signs
  • The “Terrible 10”
  • PTS and suicidal tendencies & awareness
  • Support keys and phrases for peers & loved ones

The cost is $25 to cover the food. Training is funded by: Byrne Discretionary Community Project Funding/Byrne Discretionary Grants Program.


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